Privacy Policy

Who We Are

Barking Beauties provides dog grooming, dog walking and licensed home boarding services in Wigan and surrounding areas.

Home boarding is licensed by Wigan Council under Animal Activity Licence AAL0190.

For privacy enquiries, please contact:

Barking Beauties
Wigan, Greater Manchester
Telephone: 07753 937816
Email: jane@barking-beauties.co.uk

Information We May Collect

We may collect and process information including:

• Your name.
• Address and postcode.
• Telephone number.
• Email address.
• Booking details.
• Payment information or payment status.
• Information submitted through our website forms.
• Communications between you and Barking Beauties.
• Details about your dog, including name, age, breed, temperament, behaviour and routine.
• Medical information relating to your dog where relevant to care.
• Veterinary details and emergency contact information.
• Vaccination records and evidence of kennel cough vaccination.
• Information regarding flea and worming treatment.
• Feeding instructions and medication requirements.
• House keys or agreed access arrangements for dog walking clients.
• Photographs of your dog where appropriate.
• Technical information about your use of our website where applicable.

How We Use Your Information

We may use personal information to:

• Respond to enquiries.
• Provide prices and availability.
• Arrange and manage bookings.
• Provide dog walking, grooming and home boarding services.
• Collect and return dogs safely.
• Access a client’s property where agreed.
• Contact owners regarding their dog.
• Manage emergencies or veterinary treatment.
• Meet licensing, insurance and regulatory requirements.
• Maintain required boarding and care records.
• Process payments and maintain financial records.
• Improve our services and website.
• Protect the safety and welfare of animals in our care.

House Keys & Access Information

Where clients provide house keys, alarm details or other access information for dog walking services, these will be used only for the agreed service.

We take reasonable steps to store keys and access information securely and to avoid attaching identifying address information directly to keys where practical.

Clients should notify us promptly if access arrangements change.

Vaccination & Health Records

For home boarding, Barking Beauties may collect copies of vaccination records and other information necessary to confirm compliance with boarding requirements and licensing conditions.

These records may be retained where reasonably necessary for licensing, insurance, safety or regulatory purposes.

Our Lawful Basis for Processing

Depending on the circumstances, we may process personal information because:

• It is necessary to take steps before entering into a contract.
• It is necessary to perform our contract with you.
• We are required to comply with a legal or regulatory obligation.
• We have a legitimate business interest in operating and protecting our services.
• You have given consent, where consent is required.

Sharing Your Information

We do not sell your personal information.

Information may be shared where necessary with:

• Veterinary professionals in an emergency.
• Insurers.
• Local authorities or licensing bodies.
• Professional advisers.
• Website, email or technology providers used to operate the business.
• Other third parties where required by law.

Only information reasonably necessary for the relevant purpose will be shared.

Photographs

Photographs may be taken to provide owners with updates about their dog.

Public use of photographs for the Barking Beauties website, advertising or social media should be based on separate permission where appropriate.

How Long We Keep Information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, licensing, tax, accounting, insurance or regulatory obligations.

Security

We take reasonable organisational and technical measures to protect information against accidental loss, misuse, unauthorised access or disclosure.

No electronic system can be guaranteed to be completely secure.

Your Rights

Depending on the circumstances, UK data protection law may give you the right to:

• Request access to information held about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request restriction of processing.
• Object to certain processing.
• Request transfer of certain information.
• Withdraw consent where processing relies on consent.

To exercise any of these rights, contact Barking Beauties using the details above.

You also have the right to raise concerns with the Information Commissioner’s Office.

Third-Party Websites & Services

Our website may link to or use third-party services.

Those third parties may process information under their own privacy policies, and Barking Beauties is not responsible for the privacy practices of independent third-party websites.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our services, website or legal requirements.

The latest version will always be published on this page.